Tag: Customer

The customer is always right
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The customer is always right – European Gaming Industry News

Reading Time: 4 minutes   Carl Degiorgio, COO at PressEnter Group, says that customer service is a powerful differentiator that most operators are not currently…

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Hero Gaming fights fraud, cuts verification times & grows customer numbers 20% thanks to strategic Shufti Pro partnership
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Hero Gaming fights fraud, cuts verification times & grows customer numbers 20% thanks to strategic Shufti Pro partnership – European Gaming Industry News

Reading Time: 2 minutes   Shufti Pro’s tailored authentication technology verifies legitimate users in real-time & blocks fraudulent accounts, politically exposed people (PEPs) & underaged…

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ITL welcomes Customer Support Engineer for Asia
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ITL welcomes Customer Support Engineer for Asia – European Gaming Industry News

Reading Time: 2 minutes   Gambling has been a source of entertainment since ancient times, and has since grown to become one of the most…

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Leading esports company Pandascore, names David Trehondart as Head of Customer Success
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Leading esports company Pandascore, names David Trehondart as Head of Customer Success – European Gaming Industry News

Reading Time: 2 minutes   Latest addition to the esports data and odds provider’s team will help customers unlock the full potential of its innovative…

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VP for Customer Support celebrates a decade with Innovative Technology (ITL)
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VP for Customer Support celebrates a decade with Innovative Technology (ITL) – European Gaming Industry News

Reading Time: 3 minutes   Continued collaboration signals innovative partnership for Extreme E Season 2 Veloce Racing and E.ON have announced their continued collaboration for…

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